Returns & Exchanges

At SEP Textiles, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed garments. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and labels are still attached.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.